Privacy Policy
Radiant Ink Studios respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how Radiant Ink Studios, referred to as “Radiant Ink,” “we,” “us,” or “our,” collects, uses, stores, and shares information when you visit our website, contact our studio, book a service, enroll in a class, or participate in our text messaging program.
1. Information We May Collect
We may collect personal information that you voluntarily provide to us, including:
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Your name
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Email address
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Phone number
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Appointment or scheduling information
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Service or training interests
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Messages, questions, photographs, or other information you send to us
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Payment and transaction information
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Text messaging consent and opt-out records
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Information submitted through our website, booking system, forms, email, telephone, or text messages
We may also automatically collect limited technical information when you visit our website, such as:
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Internet Protocol address
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Browser and device type
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Pages visited
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Date and time of visits
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Referring website
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Cookie and website analytics information
2. How We Use Your Information
We may use your information to:
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Respond to questions and service inquiries
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Schedule, confirm, manage, or follow up on appointments
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Process bookings and payments
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Provide information about permanent makeup services, cosmetic tattooing, classes, and studio offerings
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Send appointment reminders or important service-related updates
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Send promotional text messages or emails when you have provided consent
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Deliver studio announcements, special offers, blog updates, and educational content
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Maintain customer and student records
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Improve our website, services, marketing, and customer experience
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Prevent fraud, misuse, or security concerns
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Comply with applicable legal, regulatory, and business requirements
3. Text Message Privacy
When you provide your mobile number and consent to receive text messages, Radiant Ink Studios may send you recurring SMS or MMS messages relating to:
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Appointments and scheduling
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Customer service inquiries
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Permanent makeup services
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Classes and training
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Studio news and updates
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Promotions, offers, and website content
Message frequency may vary. Message and data rates may apply.
You may opt out of promotional text messages at any time by replying STOP. You may reply HELP for assistance.
Consent to receive promotional text messages is not required as a condition of purchasing any product or service. Textedly’s compliance guidance likewise states that marketing text messages require prior consent and that subscribers must be given an accessible opt-out method.
Mobile Information Sharing
Mobile information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may share mobile information with service providers that help us operate our text messaging program. These providers may only use the information as needed to provide services to Radiant Ink Studios.
Text messaging originator opt-in information and consent records will not be shared with third parties for purposes unrelated to providing or supporting our messaging services.
4. How We May Share Information
We may share personal information with trusted companies that help us operate our business, including providers that support:
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Website hosting and management
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Online booking and scheduling
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Payment processing
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Text message delivery
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Email communications
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Website analytics
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Customer management
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Advertising and marketing operations
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Information technology and security
These providers may include platforms such as Wix, Vagaro, Textedly, payment processors, analytics providers, and other business technology services.
We may also disclose information when reasonably necessary to:
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Comply with a law, regulation, court order, or legal process
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Protect the rights, safety, or property of Radiant Ink Studios, our customers, or others
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Investigate suspected fraud, misuse, or security incidents
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Complete a business transfer, restructuring, merger, or sale
We do not sell personal information for money.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to operate properly, remember visitor preferences, understand website activity, and improve performance.
Some third-party services embedded in or connected to our website may also use cookies or similar technologies according to their own privacy policies.
You may limit or disable cookies through your browser settings. Some parts of the website may not function correctly after cookies are disabled.
6. Online Booking and Third-Party Services
Radiant Ink Studios may direct visitors to third-party platforms, including Vagaro, to book services, submit information, or make payments.
Information submitted directly through a third-party platform is also governed by that company’s privacy policy and terms. We encourage visitors to review the privacy practices of any outside service they use.
Our website may also contain links to social media platforms or other external websites. Radiant Ink Studios is not responsible for the privacy practices or content of independently operated third-party websites.
7. Photographs and Service Information
Customers may voluntarily send photographs to Radiant Ink Studios for service inquiries, previous-work evaluations, scheduling, or treatment planning.
We use submitted photographs and related information only for legitimate business purposes, unless the customer separately authorizes their use for marketing, educational, portfolio, or social media purposes.
Sending a photograph for an inquiry does not automatically grant Radiant Ink Studios permission to publish it.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no website, text messaging system, email service, or electronic storage method can be guaranteed to be completely secure. Visitors should avoid sending highly sensitive or confidential medical, financial, or identification information through ordinary email or SMS unless specifically instructed to use a secure method.
9. Data Retention
We may retain personal information for as long as reasonably necessary to:
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Provide requested services
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Maintain appointment and transaction records
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Document text messaging consent
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Respond to disputes or inquiries
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Meet legal, tax, accounting, insurance, or regulatory obligations
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Protect the security and integrity of our business
Information that is no longer reasonably required may be deleted, anonymized, or securely retained as permitted by law.
10. Your Privacy Choices
You may contact us to request that we:
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Review certain personal information associated with you
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Correct inaccurate information
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Delete information when legally and operationally permitted
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Stop sending promotional emails
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Stop sending promotional text messages
To unsubscribe from marketing text messages, reply STOP to a message from Radiant Ink Studios. The FCC states that consumers may revoke consent to receive robotexts using a reasonable opt-out method.
To unsubscribe from promotional emails, use the unsubscribe link included in the email when available.
Some information may need to be retained for legal, transactional, security, or recordkeeping reasons.
11. California Privacy Information
California residents may have privacy rights under applicable California laws. These rights may include requesting information about certain personal information collected, requesting corrections, requesting deletion, or asking about the disclosure of personal information.
Not every California privacy law applies to every business or every type of information. Radiant Ink Studios will review valid privacy requests and respond as required by applicable law.
The California Attorney General explains that the CCPA provides eligible consumers with rights relating to access, deletion, correction, and control over certain uses of personal information.
Radiant Ink Studios does not sell personal information for money. We also do not sell or share SMS opt-in information for third-party marketing.
12. Children’s Privacy
Our website and text messaging program are not directed toward children under 13.
We do not knowingly collect personal information online from children under 13 without appropriate parental or legal guardian authorization. If we learn that such information has been collected unintentionally, we may take reasonable steps to delete it.
Students, customers, or models under 18 may require permission from a parent or legal guardian depending on the service, class, or activity involved.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, website, technology, legal obligations, or business practices.
Any revised policy will be posted on this page with a new “Last Updated” date. We encourage visitors to review this page periodically.
Contact Us
For privacy questions or requests, contact:
Radiant Ink Studios
2202 Artesia Boulevard, Suite G
Torrance, California 90504
Phone: (424) 224-6477
Website: RadiantInkStudios.com
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